“Intercultural Sensitivity in the Business World” Program
Communicate effectively with colleagues, clients, and customers from different cultures.
Effective intercultural communication is a "must have" in today’s global economy. Business success has always been built on understanding and nurturing strong relationships; therefore we must have international knowledge to create successful relationships with multicultural colleagues, customers and clients.
This program includes:
- Their first impression
- Their history
- Geography
- Culture
- Language
- Holidays
- Perception and values
- Body language differences
- How does culture impact communication
- Using English for global communication
- Compliments to avoid
- Dressing customs
- Gift giving
- Signs of hospitality
- Business etiquette
- Proper forms of address
- Business cards
- Conversational do’s and don’ts
- Women in business
- Work styles
- Negotiation across cultures
- Time management
- Dining etiquette rules
- Health practices
- Superstitions and taboos
I Need Something Else
No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.
One-on-One Confidential Training:
This training may be delivered in a variety of ways, including over the telephone or online.
Minor Adjustment:
Includes course name changes, minor searchable terminology changes and addition of logos.
Tailored Training:
Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.
Customized Training:
For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.
New Development:
Newly created material to meet your objectives.
