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Communication Skills Training

Onsite Instructor Led "Interpersonal Relationships: How to Get Along with Just About Anyone" Training

Relationships We Build with Each Other Are The Foundation of
Our Organizations

In the business world "hard skills" are the technical skills needed to do a job - these skills are typically easy to observe, quantify and measure. "Hard skills" are also easy to train, because most of the time the skill sets are new to the learner and they usually don't require any form of unlearning. By contrast, "soft skills" (also called "people skills") are typically hard to observe during a job interview yet can create many problems in the work environment. Having people skills not only involves with how people relate to each other but it also includes how they communicate, listen, engage in dialogue, give feedback, cooperate as a team member, solve problems with customers or colleagues, contribute in meetings and resolving conflict.

Also leaders at all levels must have people skills to set the example for the rest of the staff. For example effective interpersonal skills are needed in teambuilding, facilitating meetings, encouraging innovation, solving problems, making decisions, planning, delegating, observing, instructing, coaching, encouraging and motivating.

This training program will help your employees deal with colleagues in a professional, effective and respectful manner. During this training participants learn how to build personal credibility, communicate in an effective manner, deliver positive feedback, improve their listening skills, deal with difficult people, and learn how to overcome difficult personalities.

If you're interested in having us customize this training program for you, please contact us.

This training program includes the following topics:

  • What does it take to develop effective work relationships
  • The top ten reasons people quit their job
  • What is expected from you at work?
  • What is workplace bullying?
  • What is workplace harassment?
  • Do you have a hostile workplace?
  • Recognizing and eliminating interpersonal tendencies and habits that are holding you back
  • Understanding your own behavior
  • How to work with just about anyone
  • Listening and hearing: they aren't the same thing
  • Non-verbal communication
    • The signals you are sending others
    • It's not what you say, it's how you say it
  • Influencing skills: seeing the other side
    • Building a bridge of giving
    • Giving in without giving up
  • Sharing your opinions
    • Using “I” messages
    • Disagreeing constructively
    • Building Consensus
    • Being zealous without being offensive
  • 20 tips for getting along with people at work
  • Completing your action plan and evaluation
If you're interested in having us customize this training program for you, please contact us.

All of our training sessions are customized to meet your unique goals and objective and are available in a variety of delivery methods:

  • Keynote Presentations
  • Onsite Corporate Training
  • Distance Learning / Online Training
  • Webinars / Teleseminars
  • 1/2 Day and Full-Day Seminars

We take the worry out of bringing a training session to your organization. Our fee structure is all inclusive for training across the United States and include:

  • Phone consultations to customize your trainin gprogram and to ensure we understand your goals and objectives
  • A program outline, after the consultation, for your review and approval
  • Customization of your program
  • Customization of your handouts, delivered  to you in PDF file format
  • Training delivered at your location
  • All travel expenses (air, hotel, car and per diem)

Note: We combine any of our programs to meet your unique training needs - at no additional charge.

Build Your Own Seminar

We can mix and match topics from any of our other programs to meet your specific needs. New topics can be added.

If you're interested in this training program for your organization, please contact us.

We have designed hundreds of unique training programs for companies and organizations across the United States that met the needs of our clients in terms of budgeting and expected results. Our process for custom work is handled in four phases: Discovery, Design, Development and Delivery. If you choose to work with us, we'll begin with your initial consultation where we identify your issues, concerns, goals and help you select your training date. .

Our clientele includes some of the most recognizable brands in the world: Abbot Laboratories, Anheuser-Busch, AT&T, Blue Cross Blue Shield, Centers for Disease Control and Prevention (CDC), City of New York, Fidelity Investments, Frito Lay, Hyatt Hotels, Johnson & Johnson, Lockheed Martin, Zurich and others.

I Need Something Else

No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.

One-on-One Confidential Training:

This training may be delivered in a variety of ways, including over the telephone or online.

Minor Adjustment:

Includes course name changes, minor searchable terminology changes and addition of logos.

Tailored Training:

Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.

Customized Training:

For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.

New Development:

Newly created material to meet your objectives.

If you’re interested in one of these options for yourself or your organization, please contact us.