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Business Etiquette Training

Onsite Instructor Led “International Business Etiquette and Protocol” Program

We Can Help You Break Down the International Barriers that are Limiting Your Business

Business people traveling the world can appreciate the consequences of the misunderstood gesture, saying the wrong word, and the uninformed judgment.  Understanding, managing, appreciating, and maximizing the benefits of cultural differences, has become a critical factor of the success of the global business person.  The global business person cannot afford to make mistakes when abroad, to misunderstand the intent of his or her foreign host, or to risk inadvertently offending someone.

This training is essential to anyone doing business in the international arena, at home or abroad.  You will learn the do’s and don’ts of the countries you select – that will help you build relationships that lead to “new” business.

This training provides important information about the basic day-to-day behavior in each culture that enables the inhabitants to pursue what they believe to be the best way to live their lives and conduct business.  We examine the day-to-day customs, etiquette, and protocols of each culture that makes them what they are and explore how they are different from our own.

If you're interested in having us customize a training program for you, please contact us.

The training program can include the following topics:

  • General introduction
  • History
  • Geography
  • Body language differences
  • Misinterpreted words and concepts
  • Value system
  • Business practices
  • Business etiquette
  • Proper greetings
  • Forms of address
  • Women in business
  • Conversation do’s and don’ts
  • Dining Etiquette
  • Dressing customs
  • Health practices
  • Executive etiquette
  • Meeting etiquette
  • Office etiquette
  • Superstitions and taboos

Build Your Own Seminar

We can mix and match topics from any of our programs to meet your specific training needs; new topics can also be added.

All of our training sessions are customized to meet your unique goals and objective and are available in a variety of delivery methods:

  • Keynote Presentations
  • Onsite Corporate Training
  • Distance Learning / Online Training
  • Webinars / Teleseminars
  • 1/2 Day and Full-Day Seminars

We take the worry out of bringing a training session to your organization. Our fee structure is all inclusive for training across the United States and includes:

  • Phone consultations to customize your trainin gprogram and to ensure we understand your goals and objectives
  • A program outline, after the consultation, for your review and approval
  • Customization of your program
  • Customization of your handouts, delivered  to you in PDF file format
  • Training delivered at your location
  • All travel expenses (air, hotel, car and per diem)

Note: We combine any of our programs to meet your unique training needs - at no additional charge.

If you're interested in this training program for your organization, please contact us.

We have designed hundreds of unique training programs for companies and organizations across the United States that met the needs of our clients in terms of budgeting and expected results. Our process for custom work is handled in four phases: Discovery, Design, Development and Delivery. If you choose to work with us, we'll begin with your initial consultation where we identify your issues, concerns, goals and help you select your training date.

Our clientele includes some of the most recognizable brands in the world: Abbot Laboratories, Anheuser-Busch, AT&T, Blue Cross Blue Shield, Centers for Disease Control and Prevention (CDC), City of New York, Fidelity Investments, Frito Lay, Hyatt Hotels, Johnson & Johnson, Lockheed Martin, Zurich and others.

I Need Something Else

No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.

One-on-One Confidential Training:

This training may be delivered in a variety of ways, including over the telephone or online.

Minor Adjustment:

Includes course name changes, minor searchable terminology changes and addition of logos.

Tailored Training:

Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.

Customized Training:

For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.

New Development:

Newly created material to meet your objectives.

If you’re interested in one of these options for yourself or your organization, please contact us.