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Business Etiquette Training

Onsite Instructor Led "Business Etiquette in the United States" Training Program

Your Employees Must Play the “Part” to Succeed—That’s Where We Come In

The rules of business etiquette are what guide professionals in all business interactions. Due to different backgrounds, beliefs and cultures that comprise today’s workforce, businesses find themselves needing resources to train their employees on how to interact with clients and with each other. Business etiquette training is a way to ensure your employees have the tools they need to succeed in and to professionally represent your organization.

The American business market is becoming more casual, while at the same time expanding to all the corners of the globe at a faster rate than ever before. These factors create an increased demand for businesses to take a proactive approach in training their staff on how to create that ever critical “great first impression” and a “lasting great impression.”

We are committed to ensuring that your business avoids mishaps due to a lack of proper business etiquette and communication skills. Our business etiquette training program is customized for your specific industry and covers a wide range of topics.  This program is specifically designed for groups who want to polish the verbal and non-verbal skills of their employees and enhance their professional presence.  

We offer this training program onsite, online and via webinars.

If you're interested in having us customize a training program for you, please contact us.

This training program can include the following topics:

  • The message your attitude sends
  • Understanding and using body language
  • The power of words
  • Listening skills – your secret weapon
  • Verbal communication
  • What’s in a name?
  • Your handshake –the ultimate greeting
  • Business introductions
  • Business card usage
  • Telephone skills
  • Effective and professional e-mails
  • Networking skills
  • Visiting clients at their offices
  • When clients visit you at your office
  • Pleasing the customer
  • Executive etiquette
  • Effective meetings
  • Office etiquette
  • In the office kitchen
  • You and your coworkers
  • Business travel

Build Your Own Seminar

We can mix and match topics from any of our programs to meet your specific training needs; new topics can also be added.

All of our training sessions are customized to meet your unique goals and objective and are available in a variety of delivery methods:

  • Keynote Presentations
  • Onsite Corporate Training
  • Distance Learning / Online Training
  • Webinars / Teleseminars
  • 1/2 Day and Full-Day Seminars

We take the worry out of bringing a training session to your organization. Our fee structure is all inclusive for training across the United States and includes:

  • Phone consultations to customize your trainin gprogram and to ensure we understand your goals and objectives
  • A program outline, after the consultation, for your review and approval
  • Customization of your program
  • Customization of your handouts, delivered  to you in PDF file format
  • Training delivered at your location
  • All travel expenses (air, hotel, car and per diem)

Note: We combine any of our programs to meet your unique training needs - at no additional charge.

If you're interested in this training program for your organization, please contact us.

We have designed hundreds of unique training programs for companies and organizations across the United States that met the needs of our clients in terms of budgeting and expected results. Our process for custom work is handled in four phases: Discovery, Design, Development and Delivery. If you choose to work with us, we'll begin with your initial consultation where we identify your issues, concerns, goals and help you select your training date.

Our clientele includes some of the most recognizable brands in the world: Abbot Laboratories, Anheuser-Busch, AT&T, Blue Cross Blue Shield, Centers for Disease Control and Prevention (CDC), City of New York, Fidelity Investments, Frito Lay, Hyatt Hotels, Johnson & Johnson, Lockheed Martin, Zurich and others.

I Need Something Else

No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.

One-on-One Confidential Training:

This training may be delivered in a variety of ways, including over the telephone or online.

Minor Adjustment:

Includes course name changes, minor searchable terminology changes and addition of logos.

Tailored Training:

Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.

Customized Training:

For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.

New Development:

Newly created material to meet your objectives.

If you’re interested in one of these options for yourself or your organization, please contact us.